Genetic Services Referral Call Center in New York-Mid Atlantic Consortium (NYMAC) Region
The goal of the NYMAC is to improve access to genetic services for the region. As part of this goal, NYMAC has started the Genetic Services Referral Call Center. The call center helps connect people looking for genetic services with a genetics healthcare provider in their area. The phone line is open to both healthcare providers and the public. The phone line staff will provide the contact information for genetics clinics. These clinics will be based on caller’s age and location, and the type of services needed. The call center’s purpose is not to answer medical questions. However, patients seeking information about a specific genetic condition or support for a genetic condition may be transferred. One organization a caller may be connected to is the Genetic and Rare Diseases Information Center (GARD) at National Institutes of Health (NIH).
What to expect during the call?
- You will be asked to enter your zip code. It will help identify the available genetic services in your area.
- You will be asked for the type of service you need.
- The call will not be recorded.
- The call center is currently available in English and will be available in Spanish in the future.
To find a genetics provider in your area, contact us at 1-833-545-3218.