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Genetic Services Referral Phone Line

Now available! The Genetic Services Referral Phone Line

Call: 833-545-3218

Monday: 9:00am-3:00pm

Tuesday: 8:00am-3:00pm

Wednesday: 11:00am-1:00pm

Thursday: 8:00am-12:00pm

Friday: 11:00am-3:00pm

Sunday: 9:00am-11:00am

When we are not available to take your call, please feel free to leave a message or email us using the form on the right side of the page (at the bottom for mobile viewers). We will respond within two business days.

What are genetic services?

Genetic services help to diagnose or give information to people at higher risk for genetic diseases. People whose relatives have a genetic disease may be at risk to develop the disease themselves. Genetic services include lab tests, genetic counseling and education.

Phone line staff help connect people looking for genetic services with a health care provider who knows about genetics.

Speaking with a genetic counselor can help if you have questions or need more information about:

  • Inherited diseases in your family
  • Prenatal counseling if you are pregnant or thinking about becoming a parent
  • Testing for inherited conditions
  • Steps to take, such as screenings, if you are at risk for hereditary cancers

What to expect during the call?

  • You will be asked to enter your zip code to find genetic services in your area.
  • You will be asked to explain your questions so we can connect you to the right services for you.
  • The call will not be recorded.
  • Phone line staff cannot give medical advice.

People wanting information or support about a genetic disease may also be given information about the Genetic and Rare Diseases Information Center (GARD) at National Institutes of Health. To increase access to quality genetic services, a Resource Repository developed by the National Coordinating Center for the Regional Genetics Networks is also available to browse and explore. One of the available resources is Search for a Clinic, the clinics database is a service for individuals who wish to locate a genetics center.

NYMAC (New York-Mid Atlantic Consortium) Regional Genetics Network’s Goal 

To improve access to genetic services in the region. The NYMAC region includes Delaware, District of Columbia, Maryland, New Jersey, New York, Pennsylvania, Virginia and West Virginia.

Individuals from our region with genetic disease and their families, advocates, healthcare professionals and public health professionals collaborate to ensure that individuals with heritable disorders and their families have access to quality care and appropriate genetic expertise.

Printable Flyer - NYMAC Genetic Services Referral Phone Line