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Genetic Services Referral Phone Line

Now available! The Genetic Services Referral Phone Line

Call: 833-545-3218

Mondays 9:00 AM - 3:00 PM
Tuesdays 1:00 PM - 5:00 PM
Thursdays 8:30 AM - 11:00 AM

What are genetic services?

Genetic services help to diagnose or give information to people at higher risk for genetic diseases. People whose relatives have a genetic disease may be at risk to develop the disease themselves. Genetic services include lab tests, genetic counseling and education.

Phone line staff help connect people looking for genetic services with a health care provider who knows about genetics.

Speaking with a genetic counselor can help if you have questions or need more information about:

  • Inherited diseases in your family
  • Prenatal counseling if you are pregnant or thinking about becoming a parent
  • Testing for inherited conditions
  • Steps to take, such as screenings, if you are at risk for hereditary cancers

What to expect during the call?

  • You will be asked to enter your zip code to find genetic services in your area.
  • You will be asked to explain your questions so we can connect you to the right services for you.
  • The call will not be recorded.
  • Phone line staff cannot give medical advice.

People wanting information or support about a genetic disease may also be given information about the Genetic and Rare Diseases Information Center (GARD) at National Institutes of Health (NIH).

NYMAC (New York-Mid Atlantic Consortium) Regional Genetics Network’s goal is to improve access to genetic services in the region.

Printable Flyer - NYMAC Genetic Services Referral Phone Line